Terms of Use

Terms and Conditions governing the use of the alert-dda update service


The use of the information service is provided by the company "Investment Center" through the website www.dda.gr and concerns the electronic information of companies for Public Tenders, which are announced by agencies and contracting authorities of Greece. In order to register for the information service, the following conditions must be accepted by the customer, in order to ensure excellent cooperation with our company.

We remain at your disposal for any additional information or clarification. We hope to start a comprehensive long-term cooperation.

Brief description of terms:
Our company does not guarantee 100% coverage of all public tenders, although as you will see the coverage we provide is very close to this absolute number. There are no hidden fees or extra costs from us and it is your responsibility to check the daily update sent to you (daily notification) in your email.

START / RENEWAL OF COLLABORATION
The cooperation starts with the payment of the respective subscription, while it is stopped automatically after the specified period of time. Payment of the subscription means that the Special Terms have been read and accepted. The renewal of each subscription is done only by re-paying the corresponding amount.

OTHER CHARGES/ AUTO RENEWAL
There are no other charges beyond the one and only amount that pertains to each subscription package (referred to in the financial offer as "total cost"). Our company does not proceed with modifications or cost changes. There is also no "automatic renewal" automatically or voluntarily by us. For the renewal of the respective subscription package after the expiration of the active period, it is the customer's responsibility to request.

DURATION
The term hereof applies for as long as the update service is provided. It refers to the subscription package for which payment has been made by the customer and not to the trial period, during which there are no obligations / demands from any party. During the trial period (where the services are provided at no cost), the service may be canceled at any time and without notice.

PAYMENT - INVOICING
The payment of each subscription/renewal/activation takes place through a bank, while the invoice is sent electronically during the provision of the service to the respective customer.

OBLIGATIONS RESPONSIBILITIES OF OUR COMPANY
The direct information service is provided by the company "Investment Center". On our part, every possible effort is made for the good and orderly operation of the daily information. Our aim is for the content and information of the data offered to be as accurate and true as possible. Nevertheless, all data comes from public services, contracting authorities and self-government bodies. Consequently, we are not responsible for errors by third parties that may affect the reliability, completeness, or correctness of the data. It should be noted that the announcements/publications are constantly checked and cross-checked in order to achieve the best possible quality in the content of the information offered. However, our company does not under any circumstances guarantee the content or that 100% of the information on public tenders is covered.

Specifically, our company (especially in case of failure) is not responsible for the following cases:

  • Cases where bodies/contracting authorities of Greece do not publicize (as they should) Public Tenders, Announcements, Notices, or publicize them in a way that hides essential access from the general public (wrong dates, wrong classification of categories, cpv etc.)
  • Cases of modifications or "changes" in websites of agencies and contracting authorities, without notice, as a result of which no announcement or relevant information is published.
  • Cases where the contracting authorities/bodies have not informed about a problem with their service or that there are delays due to other extraordinary and non-emergency cases (eg servers etc.).
    Instances of incorrect data or information content originating from and arising from untrue sources, incorrect translations.
  • Cases of non-availability of services (eg interruptions, errors, mistakes, disruptions) of the internet or the website or late receipt.
  • Cases of interruption / unavailability of the system due to the execution of maintenance/updating/upgrading work without prior notification of the customer. We reserve the right to make additions, removals or other modifications to the Website and to the information or services provided through it, as well as changes to the ways of searching for the information, without prior notice and at our discretion.
  • Cases of malicious software and viruses through the services/servers
  • Cases of incomplete Internet operation or general inability to provide services due to the fault of other entities or random events/force majeure. 
  • Cases of war (even if it has not been declared), riots, acts of sabotage, terrorism, theomen, explosions, arson and fires are indicatively mentioned as cases of the above violence. 
  • Cases such as strikes, embargoes as well as network and technical equipment or software failures are also included.

In the above cases, our company is not considered to have violated its obligations deriving from the law and these terms of use due to non-fulfillment of them or defective or late fulfillment of them. There is no compensation for the expectations of each customer.

Our company is liable to compensate the customer only in case of fraud, gross negligence and violation of important contractual obligations on our part. Cases due to slight negligence of violation of important contractual obligations are excluded. Claims for compensation for indirect, special or incidental damages, or expenses resulting from the use of the services are also excluded.

Finally, our company protects the personal nature of customer data without being able to transfer anything to any third party (natural or legal person), with the exception of the relevant provisions of the law and only to the competent authorities. The records kept are solely for communication or tax reasons.

OBLIGATIONS OF CUSTOMERS / SUBSCRIBERS
> The customer/subscriber is responsible for the possession and use of the appropriate technical equipment that will allow the correct and desired download and utilization of the information provided by the platform.
> The customer/subscriber undertakes to provide complete, accurate and true information during the process of creating the business profile. When determining the needs of each business, it is necessary to have all those indications and needs in order to fully cover each business profile.
> The customer/subscriber is obliged to keep their passwords confidential and personal and not to disclose them to third parties. He is responsible for any loss of data caused by him as well as for damages caused by improper and agreed use of the data provided to him.
> The customer/subscriber is responsible for accessing the internet and the email they have registered for notification, as well as checking their email for notifications, even in cases where the notification comes in bulk/junk mail.
> Promoting, distributing, reproducing or generally using the services in any way to any third party is strictly prohibited by the customer/subscriber.

INTELLECTUAL RIGHTS
Data and applications are made available to Subscribers for personal and non-commercial use. The customer/subscriber may not partially or fully reproduce the information of the Services for the purpose of profit. Our company has the right, based on the agreed use, in case of violation of these terms, to withdraw the customer's access from the network of its services without prior notice. In this case a refund is excluded. Our company reserves the right to take any further legal action.

PROTECTION OF PERSONAL DATA
The management and protection of customers' personal data is governed by the legislation on personal data protection, the regulations and the decisions of the Personal Data Protection Authority. Included are the relevant provisions of Greek Law (Law 2472/1997 on the protection of the individual and the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European Law (directives 95/46/EC and 97/66/EC). Our company reserves the right to change the terms of protection of personal data after informing its Subscribers and in accordance with the applicable legal regime.

TERMINATION OF CONTRACT
Violation of any term of this contract, which is expressly agreed to be considered all material, gives the non-fault party the right to terminate this contract and to claim compensation for any damage it may have suffered.

LAW - DISPUTE RESOLUTION
The subscriber agrees that this is governed by Greek law with competent courts to resolve any dispute arising are the Courts of Heraklion, Crete. The terms listed above for the information services are governed and supplemented by the provisions of Greek Law, the Law of the European Union and the relevant International Treaties and are interpreted based on the rules of good faith, commercial ethics and the economic and social purpose of the right . No modification of these terms shall be considered and shall not form a part of this agreement unless made in writing and incorporated herein.

OTHER TERMS
The Subscriber accepts receiving further information from our company via e-mail. The delay on the part of any contracting party in the exercise or non-exercise of any of its rights arising from the law or this, cannot be considered as a waiver of the relevant right. Such waiver may only be made in writing.